How do you ship my order?
We ship all orders from our warehouse in Heerlen, The Netherlands. All packages are discreetly shipped with no indication of what product is inside. All our orders are shipped discretely for your privacy.
How does my order get to me?
We ship our products with UPS, DHL, DPD and PostNL. International packages are usually handled by PostNL combined with a second national shipping company once the package has gone through customs. The number of delivery attempts vary based on the country of delivery and based on the shipping company that handles shipment. In general, packages addressed to private clients are offered twice before the package is brought to a pickup location; packages addressed to business clients are generally only offered once. In the event that your package is brought to a pickup location you will be informed hereof by the shipping company that is in charge of the delivery.
Do you accept international orders?
Yes, we do. With the exception of Dieci Does spray cans, digitaldoes.com accepts orders from any country in the world. Due to strict transport regulations we are unable to ship Dieci Does spray cans outside of Europe.
Will you inform me when my order is shipped?
Once you have paid for your order we will send you a confirmation email to confirm that your order has been successfully received. As soon as your order is shipped you will receive a confirmation email including track and trace details.
Can I follow my order in transit?
Yes you can. As soon as your order is shipped you will receive a confirmation email including track and trace details.
How long will it take for my order to arrive?
Shipping within Europe generally takes 1 to 7 business days from the day of shipment. Shipping outside of Europe generally takes 3 to 15 business day from the day of shipment.
What are the shipping costs based on?
Shipping costs are automatically calculated when you place your order and will depend on your shipping address, the weight and the size of your order.